Industries/Retail & E-commerce

Retail & E-commerce

Online shopping is English-only, excluding local language speakers.

The Challenge

Online shopping is English-only, excluding local language speakers.

Voice search and customer support in local languages.

Voice search in local languages

Multilingual customer support

AI shopping assistant

Order tracking by voice

Product recommendation in local language

Multilingual AI voice agents for any use case

Speech to text, text to speech, and translation

Authentic African voice library and cloning

Cloud API

Web and mobile SDK

WhatsApp integration

Call center integration

PCI-DSS compliant checkout flows

Encrypted customer data

Role-based access for staff

Configurable data retention

A customer searches for a product using voice in Twi.

VoiceMaster returns relevant products in Twi.

An AI agent answers questions about the product.

The customer completes checkout with voice guidance.

Reach non-English-speaking shoppers

Increase conversion with voice search

Reduce support costs

Improve customer loyalty

Let's talk about how VoiceMaster can solve your language challenges in retail & e-commerce.