VoiceMaster
Industries/Financial Services

Financial Services

Banks cannot serve unbanked populations who do not speak English.

The Challenge

Banks cannot serve unbanked populations who do not speak English.

The VoiceMaster Solution

Provide voice banking in local languages with secure authentication.

Key Workflows

Voice-based account balance inquiries
Multilingual transaction confirmation
AI agent for loan application intake
Secure voice authentication
Fraud detection with voice biometrics

Relevant Products

VoiceMaster Agents

Multilingual AI voice agents for any use case

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VoiceMaster Speech

Speech to text, text to speech, and translation

Explore

VoiceMaster Voices

Authentic African voice library and cloning

Explore

VoiceMaster Platform

APIs, SDKs, and enterprise infrastructure

Explore

Deployment Options

Private cloud
On-premise option
API integration with core banking
Sandbox for testing

Security Considerations

Voice biometric authentication
PCI-DSS compliant card flows
End-to-end encryption
Tamper-evident audit logs

Sample User Journey

1

Customer calls

A Ga-speaking customer calls the bank helpline.

2

Voice verified

VoiceMaster authenticates the caller with voice biometrics.

3

Transaction

The customer requests a transfer; the agent confirms in Ga.

4

Receipt

A bilingual transcript and receipt are generated automatically.

Business Outcomes

Reach unbanked populations in local languages
Reduce fraud with voice biometrics
Automate up to 70% of routine inquiries
Lower cost per interaction

Ready to transform financial services?

Let's talk about how VoiceMaster can solve your language challenges in financial services.